What happens if I don’t receive my report within 24 hours?

We’re committed to sending your MDA Verification Report within 24 hours. However, if unexpected circumstances arise and we’re unable to adhere to our promise, you’ll receive a full refund, and we will send your MDA Verification Report ASAP.


Will my information be kept confidential?

Yes, protecting your information is a top priority. We accomplish this by securely hosting our website with Atlantic.net, which is HITECH certified, and HIPAA compliant; all inbound and outbound email communication is securely encrypted with Paubox.


What is HIPAA compliant hosting?

HIPAA compliant hosting protects and secures health data by maintaining strict security procedures, encrypting personal information, and utilizing risk management policies at the server level.


Will medication be prescribed?

No, unfortunately, we’re unable to prescribe medication.


What if I have a dental-related question and no x-rays?

Contact your dentist to receive x-rays or if you don’t believe an x-ray is necessary, complete the questionnaire thoroughly, submit payment, and we’ll answer your questions within 24 hours, based on the information we receive.


How do I receive x-rays from my dentist?

Most dentists use digital x-rays that are easy to share with patients. Contact your dentist to authorize a records release, and you should be able to receive your x-rays by email, fax, mail or in person. You can also take a photo of the x-rays during your appointment.


How many dental questions will be answered?

Ask as many questions as you desire. We’ll provide an unbiased response and insight on improving your oral health.


What's the MDA Verification Report?

The MDA Verification Report provides unbiased recommendations on how you should move forward with your proposed dental treatment. We respect all dentists proposed treatment; however, we advocate for your well-being and desire clarity for your dental needs. We believe you should understand what dental work is necessary to move forward with treatment confidently.


What if I have questions after receiving the report?

No problem; we understand questions may arise and we’re available to answer them. We desire you to fully understand your dental health to move forward with treatment confidently. Reply to our email containing your MDA Verification Report, and we’ll get back to you ASAP.


If you still have questions please contact us and we’ll get back to you ASAP!


Portrait Of Smiling Young Friends Smiling Outdoors Together | My Dental Advocate Frequently Asked Questions
What happens if I don’t receive my report within 24 hours?

We’re committed to sending your MDA Verification Report within 24 hours. However, if unexpected circumstances arise and we’re unable to adhere to our promise, you’ll receive a full refund, and we will send your MDA Verification Report ASAP.


Will my information be kept confidential?

Yes, protecting your information is a top priority. We accomplish this by securely hosting our website with Atlantic.net, which is HITECH certified, and HIPAA compliant; all inbound and outbound email communication is securely encrypted with Paubox.


What is HIPAA compliant hosting?

HIPAA compliant hosting protects and secures health data by maintaining strict security procedures, encrypting personal information, and utilizing risk management policies at the server level.


Will medication be prescribed?

No, unfortunately, we’re unable to prescribe medication.


What if I have a dental-related question and
no x-rays?

Contact your dentist to receive x-rays or if you don’t believe an x-ray is necessary, complete the questionnaire thoroughly, submit payment and we’ll answer your questions within 24 hours, based on the information we receive.


How do I receive x-rays from my dentist?

Most dentists use digital x-rays that are easy to share with patients. Contact your dentist to authorize a records release, and you should be able to receive your x-rays by email, fax, mail or in person. You can also take a photo of the x-rays during your appointment.


How many dental questions will be answered?

Ask as many questions as you desire. We’ll provide an unbiased response and insight on improving your oral health.


What's the MDA Verification Report?

The MDA Verification Report provides unbiased recommendations on how you should move forward with your proposed dental treatment. We respect all dentists proposed treatment; however, we advocate for your well-being and desire clarity for your dental needs. We believe you should understand what dental work is necessary to move forward with treatment confidently.


What if I have questions after receiving the report?

No problem; we understand questions may arise and we’re available to answer them. We desire you to fully understand your dental health to move forward with treatment confidently. Reply to our email containing your MDA Verification Report, and we’ll get back to you ASAP.


If you still have questions please contact us and we’ll get back to you ASAP!


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